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FAQ'S SECTION
General Questions
1. What services do you offer? We specialize in website design, branding, 3D rendering, and social media setup. Each service is tailored to meet your specific needs and goals.
2. How do I get started with your services? You can get started by filling out our inquiry form. We’ll contact you via email with valuable information depending on your needs.
Branding FAQs
1. What is included in your branding services? Our branding services include logo design, color palette development, typography selection, brand guidelines, and additional assets like business cards, social media templates, and more.
2. How long does it take to create a brand identity? The timeline depends on the project’s scope. A standard branding package typically takes 2-4 weeks, while more comprehensive projects may take 4-6 weeks.
3. Can you refresh an existing brand instead of starting from scratch? Absolutely! We can update or refine your current branding to give it a modern and cohesive look while maintaining its core essence.
4. Do I own the rights to the designs you create? Yes! Once the project is completed and the final payment is made, all rights to the branding assets are transferred to you.
5. Do you provide multiple logo concepts? Our process consists of the ‘one concept method’. You will be presented with one in-depth concept. It’s my job to find and present the best solution for your business and with the one concept method I can go in-depth and present a whole brand identity that doesn’t leave you confused unlike showing several concepts.
6. What file formats do you deliver for branding assets? We deliver logos and other assets in multiple formats, including PNG, JPG, PDF, and vector files (AI, EPS), ensuring compatibility across all platforms.
7. What if I need additional branding elements in the future? We’re always here to support your growing needs. You can reach out anytime for additional designs or updates to your brand assets.
8. Why is branding important for my business? Branding establishes your identity, sets you apart from competitors, and builds trust with your audience. A strong brand creates a lasting impression and helps your business grow.
Website Design FAQs
9. How long does it take to design a website? The timeline depends on the project’s complexity. A basic website typically takes 2-4 weeks, while more complex projects may take 6-8 weeks.
10. Can I update my website after it’s completed? Yes! We provide resources to help you manage your site.
11. What platform do you use for website design? We use Wix to create visually appealing, functional, and user-friendly websites that are easy to maintain. For more complex projects we use Wordpress or Shopify for e-commerce power houses!
12. What type of projects fall under the template/ Semicustom Website category? Template or semi-custom websites are ideal for projects that require a straightforward online presence without complex features. These include: Small Business Websites: Local businesses needing basic features like contact forms and service info. Personal Portfolios: For artists or creatives to showcase their work. Event Landing Pages: Simple sites for events like conferences or weddings. Blogs: Content-focused sites with regular updates. E-Commerce (Small Scale): Online stores with limited product offerings. Nonprofits & Charities: Presenting mission, donation forms, and events. Educational Websites: Informational or course-based platforms. Real Estate Websites: Showcasing property listings. Restaurants: Displaying menus, hours, and locations. These websites are cost-effective, quick to build, and easy to manage, offering a polished design without the need for heavy customization.
13. What type of projects fall under the fully customized Website category? Fully custom-made websites are ideal for projects that require unique features, advanced functionality, or a distinct brand identity. These include: Large-Scale E-Commerce: Multi-product stores with custom features and payment systems. Web Applications: SaaS platforms, CRMs, or booking systems requiring dynamic, personalized experiences. Corporate Websites: High-traffic sites needing scalability, performance, and security. Luxury or High-End Brands: Completely original designs to match a premium brand identity. Interactive Media Sites: Portfolios or entertainment sites with custom animations and multimedia. Membership or Community Platforms: Social networks or forums with user profiles and content sharing. E-Learning Websites: Custom-built learning management systems (LMS) for courses or certifications. Advanced Integrations: Websites needing specialized features like booking, ticketing, or real-time data. Mobile-First or PWAs: Mobile-optimized websites or app-like experiences. Multi-Language/Region Websites: Websites for global businesses with localized content. Custom websites offer full control, scalability, unique branding, and the ability to integrate complex features, making them ideal for businesses with specialized needs.
3D Design FAQs
14. What is included in your 3D rendering services? Our 3D services include architectural rendering, furniture design visualization, and 360° virtual projects. We deliver high-quality visuals to bring your ideas to life.
15. How long does a 3D rendering project take? Timelines vary based on project size and complexity. Most projects are completed within 1-3 weeks.
16. What file formats do you deliver for 3D renderings? We deliver files in standard formats like JPG, PNG, or MP4 for animations, ensuring compatibility with your needs.
Social Media Design FAQs
17. Do you manage social media accounts? We offer setup services, where we create and optimize your profiles and upload initial content. Ongoing account management is not included in this package.
18. Can you help create content for my social media? Yes, we create branded content tailored to your audience, including graphics and captions, to get your profiles started.
Payment Policies FAQs
19. What are your payment terms? We require a 50% deposit to begin the project, with the remaining balance due upon completion.
20. Do you offer refunds? Refunds are offered based on project progress. Full refunds may not be available once work has begun.
21. Do you provide contracts for your services? Yes, we provide clear contracts outlining the scope, timeline, and terms for every project to ensure transparency.